We are partnered with leading Swiss AI Data driven Start-Up who are searching for Customer Success Engineer to lead the implementation, roll-out, and expansion of analytic solutions. The position blends customer facing responsibilities, solution architecture, and hands-on technical expertise. You’ll manage relationships, drive technical ennoblement, and collaborate closely with Engineering, Product, and Sales teams.

Key Responsibilities
  • Oversee solution implementations from on boarding to full adoption.
  • Serve as a strategic partner for technical and business stakeholders.
  • Design and implement scalable integration's aligned with customer goals.
  • Act as a technical advisor, providing best practices and advanced analytics guidance.
  • Identify expansion opportunities and collaborate with Sales.
  • Conduct training and create resources to empower customers.
  • Provide ongoing support, troubleshooting, and optimisation.
Qualifications
  • 5-10 years in data analytics, consulting, or technical customer success.
  • Expertise in data warehousing (Snowflake, BigQuery, Redshift, Databricks), ETL tools (Matillion, Fivetran, Talend, dbt), and BI solutions (Tableau, Power BI, Looker).
  • Strong SQL and data modeling experience.
  • Ability to manage customer relationships and projects independently.
  • Fluency in German & English (required).
  • Excellent problem-solving skills with a proactive mindset.
  • Start up or high-growth experience is a plus.