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ITSM Engineer

Posted 14 November 2024
Salary CHF700 - CHF800 per day, Benefits: Negotiable
LocationZurich
Job type Contract
Discipline Cloud & Infrastructure
ReferenceBH-111256-1
Contact NameNathan Peters

Job description

ITSM Engineer – HIRING ASAP

Start date: ASAP
Duration:
12 Months
Location: Onsite in Zurich
Rate: CHF 700 – CHF 800 per day
 
Responsibilities
 
  • Collaboration in the implementation of a new ITSM solution.
  • Management of our ITSM processes and their automation. You have a strong focus on incident, change, service request and configuration management.
  • Designing and improving modern processes with a focus on automation via command and control
  • Participate in planning and strategy meetings and assist in defining the organisation and service delivery.
 
Key Skills
  • 5+ years relevant experience
  • Scripting and automation: skills in scripting languages to automate tasks.
  • Experience with API integration/development.
  • ITIL and DevOps experience
  • Knowledge of ITSM tools: Several years of experience with tools such as ServiceNow, Jira, Ivanti or BMC Remedy.
  • Several years of experience with IT Asset Management and IT Configuration Management processes.
  • Experience in managing IT projects and implementing ITSM processes.
  • Languages: German & English