Full Stack Business Support Engineer 
Start Date: Feb 2025
Contract Length: 12 Month Contract
Location / Hybrid Working:Remote
Pay Rate: Up to £300 per day PAYE


Summary
Trust in SODA is collaborating with a leading software and technology organization on the hunt for a Business Support Engineer. They are looking for someone who has prior experience in Enterprise operations team.


The Role:

• Troubleshooting and investigative support on the Internal tasks raised by the tier 1 support team
• Provide integration support through Cloud Based APIs to our Business Partners, enabling them to connect with a variety of users around the world
• Trouble shoot and investigate what is wrong to debug e.g. issues: customers not receiving notification or a single post trigger too many notifications
• Look at the logs and code to figure out the error and resolve it
• Support engineer who is working on the codebase and debugging

Key points for the role:

• PHP/Hack and JavaScript/React. Java,C++ will also do
• API development on cloud-based infrastructures
• Troubleshooting experience
• 5+ years of experience as a Support Engineer, Service Engineer or similar
• Engineering degree, or a related technical discipline, or equivalent work experience
• Proven experience in API development on cloud-based infrastructures