UX Researcher - Hiring ASAP - REMOTE

Start date: ASAP
Duration: 9-month contract
Location: Remote
Rate: £327-£430 per day
Engagement: PAYE via Trust in SODA

Role Responsibilities

• This role is pivotal in finding what the current product is struggling with and where the client needs to improve and help prioritize that feature. A lot of the other teams also depend on the research they do.
• To see where the pain points were and where the friction is in the main product.
• Working with the PMM (product marketing managers) team to look at resellers and their go to market strategy.
• Could also work on Quest for business content strategy.
• Meeting with other experienced researchers in this space based in the US, talking to PMM and sales on the feedback they are receiving from customers.
• Talking to PM on different team to gather questions and then creating discussion guides, doing the research and then work through next steps - where they take that program.
• Resellers program: new program so they will have to scope out what this looks like, talk to PM's and PMM's and create a roadmap.
• Work closely with product and business teams to identify research topics.
• Act as a thought leader in the domain of research, while advocating for the people who could use our products.
• Design and execute end-to-end custom primary research using a wide variety of methods.
• Design studies that address both user behaviour and attitudes
• Ability to work independently and autonomously.
• Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders.
• Communicate results and illustrate suggestions in compelling and creative ways.
• Work cross-functionally with design, product management, content strategy, engineering, and marketing.
• Generate insights that both fuel ideation and evaluate designs

Key Skills

• Experience on competitor products like Abor X. Someone who has worked in the enterprise space, SAS, B2B, has a good understanding of what the business needs and what the user needs.
• 1st hand researching experience.
• Creating discussion guides
• Collaboration and stakeholder management skills
• 5-10 years of relevant experience in user experience, applied research and/or product research.
• Relevant experience within user experience, applied research setting and/or product research and development.
• Experience conducting In-Depth Interviews or Focus Groups and Concept Testing or Usability Testing
• Interest in and experience executing hands-on, primary research.
• Experience translating research findings into strategic narratives.